Website Support Packages

WordPress sites need regular upkeep to make sure they stay up-to-date with current technologies and security protocols. I offer on-going support to every website I build on a monthly basis. If you are not a current client and are looking for website maintenance, please email me to discuss your options.

Regular Maintenance

I check your website regularly and make sure everything is backed up, secure and in good working order.

Service includes:

  • Regular site backups
  • WordPress updates
  • Plugin updates
  • Security and uptime monitoring*
  • Performance checks*
  • Monthly reports
  • Best-practice updates: periodically I’ll let you know of any changes to site set up recommendations and plugins

*Regular and Premium Packages

Package Sizes:

Mini

The mini maintenance package services your site once a month. This package is based on the needs of a small and simple site without a lot of plugins or third party integrations. Approx 30 mins a month.

  • monthly site backups
  • monthly WP and plugin updates
  • monthly report
  • billed annually

Regular

The regular maintenance package services your site daily and as updates are available. This package is suitable for medium-sized websites with a moderate amount of content and some complex functionality. Approx 1 hour a month.

  • daily site backups
  • regular WP and plugin updates with automatic rollback (if any issues)
  • security and uptime monitoring
  • performance checks
  • monthly report
  • billed annually or bi-annually

Premium

The premium maintenance package services your site daily and as updates are available. All updates will be manually tested as well to ensure complex set ups run smoothly. This package is best suited for more complex sites that require staging and production testing or have e-commerce and other third-party integrations. Approx 2 hours a month.

  • daily site backups
  • regular WP and plugin updates with automatic rollback (if any issues)
  • security and uptime monitoring
  • performance checks
  • monthly report
  • billed quarterly

All Monthly Maintenance packages are based on an hourly rate of $110.

Service Retainers

Regular Website and Technical Support

Websites will sometimes need updates and troubleshooting outside of regular maintenance. For this type of work, I offer service retainers with hours billed up-front. If you’re on a service retainer, I’m available to help with all of your technical website needs within regular business hours, usually within 2 business days of request.
Cost: minimum of 5 hours paid up-front, to be used as needed.

Emergency Website and Technical Support

If you are signed up on a monthly maintenance or service retainer and need immediate website support, I’m available after hours via text. I charge 2.5x my hourly rate for this service.